FREQUENT QUESTIONS ABOUT TICKETING
FREQUENT QUESTIONS ABOUT YOUR VISIT
FREQUENT QUESTIONS ABOUT TICKETING
Which ticket / pass should I choose?
All Exhibitions Pass
For a stay of several days in Arles, we recommend that you choose an All Exhibitions Pass.
The All Exhibitions Passes are valid for the duration of the festival (from Monday July 7 to Sunday October 5 2025).
The All Exhibitions Passes allow for one entry per exhibition site.
To take advantage of all the exhibitions in the programming, the Rencontres d’Arles recommends a three-day stay.
Day pass
For a one-day visit of the Rencontres d’Arles, we recommend that you choose the Day Pass.
Day Passes are not dated at the moment of purchase. They are activated the moment of the first entry to an exhibition.
Day passes are valid for any one day from Monday July 7 to Sunday October 5 2025.
Day Passes allow for one entry per exhibition.
If you decide to stay a few more days in Arles, your Day Pass can be exchanged for an All Exhibitions Pass at one of our on-site ticketing offices (payment of the difference in rates at the moment of the exchange). However, the exhibitions already visited with the Day Pass cannot be visited again with the exchanged All Exhibitions Pass.
Single Venue Ticket
If you only have a limited amount of time to visit the Rencontres d’Arles, we recommend that you select one or two exhibition sites and opt for one or two Single Venue Entry tickets.
The pricing for the Single Venue Tickets varies between €4.50 and €15. Each Single Venue Ticket is valid for a single entry at a single exhibition site.
Single Venue Tickets are available for purchase online and at our on-site ticketing offices. Please note: preferential online ticketing rates do not apply to Single Venue Tickets (unlike for other festival passes).
If you would like to continue your visit after this brief taste of the festival, a Single Venue Ticket can be exchanged for a festival pass at one of our on-site ticketing offices (payment of the difference in rates at the moment of the exchange). Please note that the exhibitions already visited with a Single Venue Ticket cannot be visited again with the exchanged pass.
Exchange of a Single Venue Ticket for a Day Pass must be made on the day of the Single Venue Ticket use. Exchange of a Single Venue Ticket for an All Exhibitions Pass can be made any time.
Night-time events
During the opening week, the Rencontres d’Arles organizes different types of night-time events with projections, concerts, and performances.
In 2025, three nights are hosted at the Théâtre antique, Tuesday July 8, Thursday July 10, and Friday July 11.
These nights are accessible at the following prices:
- Full price: €15
- Reduced pricing for 18 - 25 year olds, people with disabilities and beneficiaries of RSA, ASS, ASI, ADA, RSO and ASPA: €10
- Free only for children under the age of 18 and Professional Badges
Tickets for these nights are available online or at our on-site ticketing offices.
All of these ticketing options (except for full price), require an ID and a supporting document of less than 3 months.
How to purchase my ticket / pass?
Please note: not every exhibition site has a ticketing office.
Single Venue Tickets and other festival passes are available for purchase from our online ticketing office and at our on-site ticketing offices.
Online ticketing office
Buy online, get special rates!
> Full prices
You can choose, depending on your time and length of stay, between:
- the different Single Venue Tickets (between €4.50 et €15)
- An all Exhibitions pass online (€40 online instead of €42 at one of our on-site ticketing offices)
- A Day Pass online (€33 instead of €35 at one of our on-site ticketing offices)
Only full-price tickets are sent directly by e-mail. After your purchase of a full-price pass, you do not have to wait for the e-mail with the e-ticket(s). On the purchase confirmation page, you can directly download them, or you can download them from the « My account » section.
These e-tickets allow you to show up directly at the entrance of an exhibition and pick up a complementary programming brochure from the festival ticketing offices.
E-tickets purchased online can be printed or shown at exhibition entrances from a smartphone. If you are unable to download or print your full-price ticket, it is also possible to pick it up at a festival ticketing office upon presentation of the corresponding invoice.
> Reduced prices
Reduced price tickets are also available online. Like with the full-price tickets, you can take advantage of special rates if you buy them online. You can choose, depending on your time and length of stay, between:
- An All Exhibitions Pass online (€32 instead of €34 at our on-site ticketing office)
- A Day Pass (€28 instead of €30 at our on-site ticketing office)
Reduced price tickets are for:
- 18 – 25 years old
- Unemployed individuals
- Large families (SNCF card)
- Those accompanying person with disabilities
- Carmillon Pass holders (SNCF card)
- Pass Culture beneficiaries
- E-pass jeunes beneficiaries
- ADAGP members
Please note: you have to pick up your ticket(s) at one of our on-site festival ticketing offices with an ID and supporting document of less than 3 months. A complementary programming brochure is given to you at this point.
Reduced and free ticketing rates are limited to one per person over the duration of the festival (from Monday July 7 to Sunday October 5 2025).
For young people benefiting from this, it is possible to reserve a reduced price ticket via the Pass Culture application (available for free on Google Play and the AppStore). Tickets purchased via Pass Culture then have to be picked up at one of our on-site ticketing offices upon presentation of your pass.
> Press Passes
There are free ticketing options online for:
- Those under the age of 18
- People with disabilities (people with reduced mobility, AAH, etc)
- Beneficiaries of RSA, ASS, ASI, ADA, RSO and ASPA
Free passes, like reduced rate tickets, are to be picked up at one of our on-site ticketing offices, with an ID and a supporting document of less than 3 months.
Free tickets also exist for Arlesians, and this is not available online. These tickets are exclusively available at the festival offices (34, rue du Docteur Fanton à Arles) starting from Monday June 23 2025, with an ID and a proof of residency from less than three months.
During the opening week of the festival, from Monday July 7 to Sunday July 13, a special counter for Arlesians is set up in the courtyard of the festival office.
*Refer to the section « Which ticket / pass should I choose? »
On-site ticketing offices
You can go to any of our on-site ticketing offices to purchase your ticket(s).
Our on-site festival ticketing offices can be found:
FESTIVAL OFFICE
34, rue du Docteur Fanton
From June 23 to July 6: 11:00am – 7:00pm – Closed on Sunday, opening on Monday at 2:30pm
From July 1 to October 5: 9:30am – 7:00pm – Open every day (including weekends and holidays)
PLACE DE LA RÉPUBLIQUE
From July 7 to October 5: 9:30am – 7:00pm – Open every day (including weekends and holidays)
ESPACE VAN GOGH
Place Félix Rey
From July 7 to August 31: 9:30am – 7:30pm
From September 1 to October 5 : 9:30am – 7:00pm
Open every day (including weekends and holidays)
MÉCANIQUE GÉNÉRALE
35, avenue Victor Hugo
From July 7 to August 31: 9:30am – 7:30pm
From September 1 to October 5 : 9:30am – 7:00pm
Open every day (including weekends and holidays)
Please find below the rates for tickets and passes at our on-site ticketing offices:
> Full prices
- The different Single Venue Tickets (between €4.50 and €15)
- An All Exhibitions Pass at €42 (instead of €40 online)
- A Day Pass at €35 (instead of €33 online)
> Reduced prices
You can also purchase the following reduced price tickets and passes (upon presentation of an ID and a supporting document from less than 3 months:
- An All Exhibitions Pass at €34 (instead of €32 online)
- A Day Pass at €30 (instead of €28 online)
Reduced price tickets are for:
- 18 – 25 years old
- Unemployed individuals
- Large families (SNCF card)
- Those accompanying person with disabilities
- Carmillon Pass holders (SNCF card)
- Pass Culture beneficiaries
- E-pass jeunes beneficiaries
- ADAGP members
Reduced price passes and free tickets are limited to one per person, during the festival (from July 7 to October 5 2025).
For young people benefiting from this, it is possible to reserve a reduced price ticket via the Pass Culture application (available for free on Google Play and the AppStore). Tickets purchased via Pass Culture then have to be picked up at one of our on-site ticketing offices upon presentation of your pass.
> Free passes
Free passes are to be picked up at one of our on-site ticketing offices, with an ID and a supporting document of less than 3 months. They are intended for:
- Arlesians (exclusively at the festival office, 34 Rue du Docteur Fanton)
- Those under the age of 18
- People with disabilities (people with reduced mobility, AAH, etc)
- Beneficiaries of RSA, ASS, ASI, ADA, RSO and ASPA
Professional Badges
Professional Badges are intended for image and visual arts professionals, upon presentation of proof (a Siret or Agessa number or any other document proving the professional activity).
The Professional Badge gives access to three entries per exhibition site, valid from Monday July 7 to Monday July 14. It is available online for €73 (€75 at one of our on-site ticketing offices).
We propose a preferential rate for the purchase of a Professional Badge and a catalogue of the 2025 edition of the festival for €99 (online or at our on-site ticketing offices).
The catalogues are available for pick up at the Professional Services Counter (34, rue du Docteur Fanton à Arles) starting from Monday July 7 2025 from 9:30am to 7:00pm.
There are preferential rates for groups of 10 people or more.
Advantages of a Professional badge:
- Three entrances per exhibition, during the opening week from Monday July 7 to Sunday July 13 2025
- An additional day, Monday July 14 2025, to visit exhibitions
- Free access to the Théâtre antique nights (seat guaranteed until 9:30pm)
- A 5% discount on the festival's catalogues and editions on presentation of your badge in the Rencontres d'Arles bookshops
- Social networking functions dedicated to professionals on our mobile application
- A copy of City Guide Louis Vuitton Arles 2025 in an eco-responsible bag made of recycled festival posters
- Access to the Grand Arles Express program
To request a Professional badge, please create an account or log-in to your « My account » on the website: rencontres-arles.com, then go to the section « My professional badges ».
You can choose between having and e-badge or a physical badge.
After your payment confirmation,
- if you chose the e-badge, you receive it via e-mail. You can also find your e-badge in your personal account on our online ticketing office or on the
application Arles 2025 (available on Google Play or the AppStore). You can either print or download your ticket on your smartphone and present it at the entrance to each exhibition site.
- If you chose the physical badge, you have to pick it up at the festival office from Monday July 7 2025 (34, rue du Docteur Fanton in Arles) from 9:30am to 7pm.
For more information, please contact: Émile JOUANJAN at or call im at 04 90 96 76 06 / 04 88 65 83 39 (direct line)
Press Accreditation
Press accreditations are reserved for journalists coming to produce a report on the order of their editor-in-chief.
It is issued only upon presentation of a letter from the editorial staff justifying an editorial project on the 2025 edition. The accreditation is nominative and only gives access to the exhibitions.
It is requited to make your request online from our website: rencontres-arles.com and at least 48 hours in advance (business days). No accreditation will be issued on site without your prior request.
If your request is approved, you will receive a confirmation e-mail from the press office of the Rencontres d’Arles, with your press accreditation attached. It must be presented at the entrance to each exhibition site, either on a smartphone or printed on paper.
The Rencontres d’Arles proposes two different formats for press accreditations:
- the Press E-Badge which is nominative and allows three entrances per exhibition site during the opening week (July 7 to 13). Please note that it does not include access to the Théâtre antique nights.
- the Press E-Invitation which is nominative and allows one entrance per exhibition site from July 14 to October 5
PRESS OFFICE
Claudine Colin Communication
3 rue de Turbigo – 75001 Paris – France
Harry Ancely, Aristide Pluvinage et Moana Berthier
Tél : +33 (0)1 42 72 60 01 – Fax : +33 (0)1 42 72 50 23
Groups
The Rencontres d’Arles proposes discounted rates and guided visits for reservations of at least 10 people.
These preferential rates are intended for all types of groups (associations, works councils, organizers, individuals, etc.) who wish to discover Arles and the festival.
Requests must be made at least 48 hours in advance (business days).
More information and reservations: Valentin PIC at or at + 33 (0) 4 88 65 83 40 (direct line).
Tickets and passes / one entry per exhibition site
With your ticket or pass, you can only enter one single time into an exhibition site.
A ticket does not permit multiple visits to a same exhibition site. There is no unlimited access.
Ticket / pass not received
If you haven’t received your ticket bought online after your purchase, there are several possibilities:
- If you have chosen a reduced or free ticket, it is normal that you have not received it. In fact, you have to pick up your ticket at one of our on-site ticketing offices with an ID and a supporting document less than three months old.
- If you have chosen a full-price ticket and you haven’t received it, check your spam folder.
- If after doing so you still cannot find your ticket, you can find your ticket in your personal account that you created when you purchased the ticket. You also have the option to pick it up on-site at one of our ticketing offices upon presentation of the corresponding invoice.
Ticket / pass lost or stolen
In the case of a lost or stolen ticket (purchased online or at one of our on-site ticketing offices), a ticketing agent can create a duplicate ticket upon proof of purchase.
With each ticket purchase, you are given either a receipt (for on-site purchases) or an invoice sent to you via e-mail (for online orders). It is exclusively with one of these documents that we are able to create a duplicate ticket to replace a lost or stolen ticket.
The duplicate ticket invalidates the original ticket, making all fraudulent use impossible. All exhibition sites already visited with the original ticket are not accessible with the duplicate ticket.
Please note that we cannot provide a duplicate or an invoice for tickets purchased at the Tourist Office.
Invoice
Every online ticket sale generates and sends an invoice to the e-mail address used to create your account. If, however, you did not receive your invoice, please e-mail:
If you purchase your ticket or pass on-site at our on-site ticketing offices, you can ask a ticketing agent for your invoice.
FREQUENT QUESTIONS ABOUT YOUR VISIT
Hours of exhibitions
The Rencontres d’Arles exhibitions are open from 09:30am to 7:30pm every day, week-ends and holidays included.
The last entrance is 15 minutes before closing.
However, certain exhibition sites have specific hours:
- Abbaye de Montmajour: 10am - 6:15pm (last entrance at 5pm). From October 1 : 10am – 5pm (last entrance at 4pm).
Bus 707 and 702 to l'Abbaye de Montmajour (time schedule 707 et 702, and ENVIA on-demand bus service)
- Cloître Saint-Trophime: 9am - 7pm (last entrance at 6pm). From October 1 : 9am – 6pm (last entrance at 5:30pm)
- Cryptoportiques: 9am - 7pm (last entrance at 6pm). From October 1 : 9am – 6pm (last entrance at 5:30pm)
- Fondation Manuel Rivera-Ortiz : From September 1: 9:30am – 6pm
- Ground Control: 9am - 7:30pm
- Jardin d’été: 7am - 8:30pm
- Musée de la Camargue : 10am – 6pm (last entrance at 5pm)
- Musée Réattu : 10am – 6pm (last entrance at 5:30pm). Closed on Monday
- Musée départemental Arles Antique: 9:30am - 6pm (last entrance at 5:30). Closed on Tuesday
For the exhibitions that are part of the Arles Associé and the Grand Arles Express programs, we invite you to look at our page
« Rates and times » or on the websites of the respective institutions concerned.
Anticipated closures
Some exhibition sites close before the end of the festival because of other events or exhibitions organized by the City of Arles or Arles associations.
CLOSINGS AUGUST 31:
- Église des Trinitaires : Futurs ancestraux — Scène contemporaine brésilienne: réinventer le passé, imaginer le futur
CLOSINGS SEPTEMBER 21:
- Commanderie Sainte-Luce : Agnès Geoffray — Elles obliquent, elles obstinent, elles tempêtent
Accessibility and air conditioning
The exhibitions of the Rencontres d’Arles take place in a wide variety of sites, with differing conditions of access.
LIST OF EXHIBITION SITES ACCESSIBLE TO PEOPLE WITH REDUCED MOBILITY
- Espace Van Gogh
- Église des Trinitaires
- Jardin d’été
- ENSP
- Mécanique générale
- Espace Monoprix, except on Sunday afternoon
- Musée de la Camargue
- Parc des Ateliers, la Tour Luma
- Croisière (only the first floor)
- Musée Réattu (only the first floor)
- Maison des peintres
- The VII Foundation
- Salle Henri Comte
LIST OF AIR-CONDITIONNED EXHIBITION SITES
- Espace Van Gogh
- Mécanique générale
- Palais de l’Archevêché
- Espace Monoprix
- Musée départemental Arles Antique
- Musée de la Camargue
Luggage
Due to the security plan currently in effect and in order to guarantee the safety of the buildings, the artworks, and the people, luggage and bulky objects (bicycles, scooters, etc.) are forbidden in exhibition sites and in the reception areas (ticket offices, bookshops and cafés).
Furthermore, it is not possible to leave personal belongings with the surveillance or sales staff at the entrance to these areas.
Animals
Animals are not allowed to enter the exhibitions, even those carried in a bag. The only exception is medical assistance dogs, which may accompany their owners in our various venues.
At the Parc des Ateliers, where the exhibitions presented at Mécanique Générale are located, animals are allowed in the park area and must be kept on a leash.